Returns, Refund and Shipping Policy
Custom Varmilo Mechanical Keyboards:
Varmilo keyboards that are purchased with Gateron Switches do not come with any warranty.
Varmilo products are not eligible for returns or refunds as all orders are custom made for each customer. If you keyboard develops a problem, a free repair service is available.
Once a Varmilo group buy has ended and the order has been confirmed with Varmilo, your order may not be cancelled and you will not receive a refund.
By ordering a Varmilo Mechanical Keyboard or keycap set, you agree that Varmilo will match your legend colour to your keyboard. The positioning plate can not be customised and will be black.
Buy purchasing a custom Varmilo mechanical keyboard you agree to the terms and conditions on this page.
Varmilo Mechanical Keyboards (from the Warehouse):
Varmilo products purchased from the Warehouse may be returned within 28 working days, as long as items remain unopened. capsunlocked will not cover return shipping.
Products purchased from the Warehouse may be returned within 28 working days, as long as items remain unopened. capsunlocked will not cover return shipping.
Certain purchases from the component section are eligible for return. Please contact capsunlocked for more information.
Group buys will be run between two dates.
- If by the closing date, the group buy does not reach the required MOQ, all orders will be cancelled and participants will be refunded in full.
- If by the closing date, the group buy does reach MOQ, the order(s) will be submitted to the supplier/manufacturer.
Group buy products may not be returned.
All products are shipped via DHL. capsunlocked does not cover the return shipping fees for any products.