Warranty Policy

Mechanical Keyboards

All keyboards are covered against faults for 1 year, from the date of purchase. If your keyboard develops a fault within this time, you will initially be offered a free repair service. If your keyboard can not be repaired, you will be provided with a new keyboard. 

If your keyboard does develop a fault, please contact capsunlocked immediately. 

 

Group Buy Products

If you receive an item from a group buy that develops a fault, please contact capsunlocked immediately. Due to the nature of group buys, capsunlocked may not be able to exchange your faulty item for a new item, however it might be possible to repair your item. If your order can not be repaired, you will be offered a refund. 

If any group buy item does develop a fault, please contact capsunlocked immediately. 

 

 

 

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